Id also see if all the latest os and driver updates are installed on the system. For mac, go to the applemenu and select software update. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. My book duo desktop raid storage wd discovery software for wd backup, wd security and wd drive utilities usbc to usbc cable usbc to usba cable ac adapter disk replacement tool quick install guide. Western digitals my book duo packs 20tb of storage into a small, compact chassis. Wd has configured the drives in raid 0 and lets you reconfigure them in raid 1 or jbod, using the included wd drive utilities software program. Western digital mybook elite external hard drives use hardwarebased encryption chips to optionally encrypt drives using 256bit encryption. Is it better setting it up on a win 7 or win 8 machine 3. Page 30 my book live duo user manual launching the wd smartware software after installation use one of the following options for the wd smartware software once you have installed it. Western digital mybook drive lock encryption failure and recovery. Please make sure that your wd my book external hard drive can be recognized by your computer. Dec 10, 2017 the my book duo is the next my product to go under our microscope.
The my book duo drive comes with 256bit aes hardware encryption with wd security software built in to help keep private content secure. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. The wd my book duo is the newest addition to the companys easytouse family of desktop storage solutions for both the home and office, which is comprised of two wd red drives which are optimized for small raid environments, hardwarelevel raid, and usb 3. Wd my book duo 6tb 2x 3tb twobay external desktop raid. Wd my book duo wdbfbe0200jbk hard drive array 20 tb 2. The two included hard drives are wd red drives designed for highperformance and reliability. Aug 29, 2012 the my book velociraptor duo shares the same signature design found in other products in wd s my book line, such as the my book thunderbolt duo, or the my book studio edition ii. It sports up to 20tb of direct attached storage that connects via a usb 3.
In our data recovery lab, we had to find some way to get the hard drives to work in a real wd mybook duo enclosure, because it was the only way to decrypt the data. Here are some key factors you must consider before purchasing the western digital my book duo desktop raid storage. Western digital my book live duo user manual pdf download. Western digital mybook drive lock encryption failure and. Reconfigure the drive to raid1 for redundancy data mirroring or use it as two independent drives jbod with the included wd drive utilities software.
During that time weve been listening to our customers. Even though the hard drive encryption looked somewhat like smartware, it was its own beast. Wd 8tb my book duo desktop raid external hard drive usb. The following wd my book data recovery guide is done with recoverit data recovery for windows. Western digital my book duo desktop raid 20tb usb 3. Raidoptimized wd red drives the my book duo drive comes with raidoptimized wd red drives inside to deliver highspeed, quality storage to rely on. New my book live duo how to setup without cd wd community. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. The my book duo drive comes with raidoptimized wd red drives inside to deliver highspeed, quality storage to rely on. Wd drive utilities macos catalina support wd software. I bought a 4tb my book live duo a few days ago, and want to set it up but none of my computers have cd drives, and i was wondering. My book duo twobay storage unit, with wd discovery, wd backup, wd drive utilities, and wd security software installation files. Featuring two nasspecific red hard drives, this desktop storage unit delivers usbc connectivity for 360mbs speeds and a total 12tb capacity. A usb typec port with all cables included makes it universally.
Unzip the file and you will find the actual firmware in this format. Wd my book duo 8tb 2bay external usb typec storage black. Raid optimized firmware is perfect for twodisk array systems with auto management of drive operations to help ensure readwrite cycle data integrity. My book live duo user manual important user information 2if the product has been dropped or the chassis has been damaged. Installing and removing drives is pretty straightforward. Sep 18, 2018 here are some key factors you must consider before purchasing the western digital my book duo desktop raid storage. I would recommend testing the drive on a pc that recognizes it with wd data lifeguard diagnostic tool and see if the drive passes both the quick and the extended tests.
If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. Wd has configured the drives in raid 0 and lets you reconfigure them in raid 1 or jbod, using the. As a result of the feedback, weve developed some improvements to the software. The external storage device is also affordable, and allows you to. Switch toraid1 configuration for redundancy and to mirror data on the wd red drives inside. The my book duo drive comes with 256bit aes hardware encryption with wd security software built in to help keep your private content secure. Wd has designed the my book duo 20tb to be user serviceable, giving users the option to easily upgrade and replace the drives as needed. If the product exhibits a distinct change in performance, contact wd customer. The my book duo is the next my product to go under our microscope. My book live is used to create your own personal cloud, without the monthly fees and mysterious location of your data. An amazon low brings wds 12tb my book duo usbc hard. Connecting the my book duo device getting started with the wd software doubleclick the wd apps setup file that appears in the listing for the device in your computers file management utility to display the wd apps setup wizard. For windows, go to the start menu and select windows update. Performance benchmarks western digital my book 8tb and.
Is the western digital my book duo raid storage worth it. Nov 04, 2017 western digitals my book duo packs 20tb of storage into a small, compact chassis. The first interesting comparison in the table below is between the my book with the 5400 rpm helioseal drive and the gtechnology gdrive with thunderbolt over. Windows 10 wd mybook not recognized anywhere on my dell. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside.
Wd smartware icon in the windows system tray, left or rightclick the wd quick view icon to display the main menu, and then select wd smartware. Preinstalled on the my book duo is the wd discovery tool that allows for the downloading and installing of wd drive utilities, wd backup and wd security software. Oct 06, 2017 wd has designed the my book duo 20tb to be user serviceable, giving users the option to easily upgrade and replace the drives as needed. Jul 02, 2014 the wd my book duo is the newest addition to the companys easytouse family of desktop storage solutions for both the home and office, which is comprised of two wd red drives which are optimized for small raid environments, hardwarelevel raid, and usb 3. Should i check for a firmware update before i do anything anyway, and where would i find it. Jul 29, 2014 the good the wd my book duo has plenty of storage space, fast performance, hardware raid, and a builtin twoport usb 3.
The my book duo drive has massive capacity for storing photos, videos, documents and music. Western digital my book duo user manual pdf download. The my book duo comes bundled with software that creates secure local, cloud and systemlevel. Raid0 mode providessuperfast performance with up to 360mbs sequential read speeds using the usb typec port.
Set a personalized password to activate hardware encryption and data protection. Wd 8tb my book duo desktop raid external hard drive usb 3. The my book duo has seen some changes over the years and while this new design isnt my cup of tea, i do like that wd has used it across all their external products. Raid0 mode provides superfast performance with up to 360mbs sequential read speeds using the usb typec port. Wd my book duo 4tb 2bay external usb typec storage black. If your product is not listed above, please visit the product page. Nov 15, 2019 the my book duo has seen some changes over the years and while this new design isnt my cup of tea, i do like that wd has used it across all their external products. This also involves a western digital my book essential 2. Hey there wacoachrusso, if the drive works fine on another system then i wouldnt think the problem is with the drive. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now.